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Psychologica Links™ helps you to identify connections between organisational behaviours and practices and service outcomes – in order to help build positive climates and processes of continuous service improvement. The approach emerged from analysis of customers’ perceptions of service quality, and the organisational factors which determine them, over a ten year period of funded academic and applied research. This showed clear links between leadership style, organisational climate and service quality outcomes and is captured by the Psychologica Model. These products allow you to assess perceptions and performance for each 'link in the quality chain', as a basis for targeted development interventions.

Click on the product name for full details and the button for prices and payment information.

More support information is available to help you to manage 360 projects and with feedback and coaching.

We are also able to provide a bureau service to manage survey projects on your behalf, or will set you up to use the Psychologica Project Management Platform independently.

Why use Psychologica Links™?

INDIVIDUAL ASSESSMENT
Leadership Style & Climate
GROUP SURVEYS
Staff Engagement Survey
Service Quality Survey
Impact Bureau Service
Coach&Dev